UK gives Huawei an amber light to supply 5G

The UK government will allow Huawei to be a supplier for some non-core parts of the country’s 5G networks, despite concerns that the involvement of the Chinese telecoms vendor could pose a risk to national security. But it will be excluded from core parts of the networks, according to reports in national press.

The news of prime minister Theresa May’s decision made during a meeting of the National Security Council yesterday was reported earlier by The Telegraph. The newspaper said multiple ministers raised concerns about her approach — including the Home Secretary, Foreign Secretary, Defence Secretary, International Trade Secretary, and International Development Secretary.

The FT reports that heavy constraints on Huawei’s involvement in U.K. 5G networks reflect the level of concern raised by ministers.

May’s decision to give an amber light to Huawei’s involvement in building next-gen 5G networks comes a month after a damning report by a U.K. oversight body set up to evaluate the Chinese company’s approach to security.

The fifth annual report by the Huawei Cyber Security Evaluation Centre Oversight Board blasted “serious and systematic defects” in its software engineering and cyber security competence.

Though the oversight board stopped short of calling for an outright ban — despite saying it could provide “only limited assurance that all risks to U.K. national security from Huawei’s involvement in the UK’s critical networks can be sufficiently mitigated long-term”.

But speaking at a cyber security conference in Brussels in February, Ciaran Martin, the CEO of the U.K.’s National Cyber Security Centre (NCSC) expressed confidence UK authorities can mitigate any risk posed by Huawei.

The NCSC is part of the domestic GCHQ signals intelligence agency.

Dr Lukasz Olejnik, an independent cybersecurity advisor and research associate at the Center for Technology and Global Affairs at Oxford University, told TechCrunch he’s not surprised by the government’s decision to work with Huawei.

“It’s a message that was long expected,” he said. “U.K. officials have been carefully sending signals in the previous months. In a sense, this makes us closer to the end of the 5G drama.”

“With proper management most risk can be mitigated. It all depends on the strategic planning,” he added.

“I believe the level of [security] responsibility at telecoms will remain similar to today’s. The main message expected by telecoms is clarity to enable them to move on with infrastructure.”

The heaviest international pressure to exclude the Chinese vendor from next-gen 5G networks has been coming from the U.S. where president Trump has been leaning on key intelligence-sharing allies to act on espionage fears and shut Huawei out — with some success.

Last year Australia and New Zealand both announced bans on Chinese kit vendors citing national security fears.

But in Europe governments appear to be leaning in another direction: Towards managing and mitigating potential risks rather than shutting the door completely.

The European Commission has also eschewed pushing for a pan-EU ban — instead issuing recommendations encouraging Member States to step up individual and collective attention on network security to mitigate potential risks.

It has warned too — and conversely — of the risk of fragmentation to its flagship ‘digital single market’ project if Member State governments decide to slam doors on their own. So, at the pan-EU level, security considerations are very clearly being weighed against strategic commercial imperatives and technology priorities.

Equally, individual European governments appear to have little appetite to throw a spanner in the 5G works, given the risk of being left lagging as cellular connectivity evolves and transforms — an upgrade that’s expected to fuel and underpin developments in artificial intelligence and big data analysis, among other myriad and much hyped benefits.

In the UK’s case, national security concerns have been repeatedly brandished as justification for driving through domestic surveillance legislation so draconian that parts of it have later been unpicked by both UK and EU courts. Even if the same security concerns are here, where 5G networks are concerned, being deemed ‘manageable’ — rather than grounds for a similarly draconian approach to technology procurement.

It’s not clear at this stage how extensively Huawei will be involved in supplying and building U.K. 5G networks.

The NCSC sent us the following statement in response to questions:

National Security Council discussions are confidential. Decisions from those meetings are made and announced at the appropriate time through the established processes.

The security and resilience of the UK’s telecoms networks is of paramount importance.

As part of our plans to provide world class digital connectivity, including 5G, we have conducted an evidence based review of the supply chain to ensure a diverse and secure supply base, now and into the future. This is a thorough review into a complex area and will report with its conclusions in due course.

“How ‘non-core’ will be defined is anyone’s guess but it would have to be clearly defined and publicly communicated,” Olejnik also told us. “I would assume this refers to government and military networks, but what about safety communication or industrial systems, such as that of power plants or railroad? That’s why we should expect more clarity.”

New Sesame Street-themed PSA encourages kids to reduce mobile device use

Device addiction plagues us all — even Apple CEO Tim Cook. But children with phones and tablets are even more susceptible to the lures of apps and games, which often use psychological tricks to keep users logging in and regularly returning. A new PSA from Sesame Workshop and advocacy organization Common Sense aims to address kids’ unhealthy use of mobile devices by focusing on one particular problem: devices at the dinner table.

This is not the first time the #DeviceFreeDinner campaign has run — previous years’ spots featured Will Ferrell as a “distracted dad” on his phone at the table, ignoring his family’s conversations.

But this time around, the organization is teaming up with Sesame Workshop, which is lending its characters to a new PSA. The spot will feature the “Sesame Street” muppets modeling healthy mobile phone behavior by putting their devices away.

Phones are shut up in drawers, tablets placed on shelves, other devices are put in handbags — and, you know, thrown into garbage cans and stashed in pumpkins, as the case may be.

The muppets then gather around a table and happily chatter until they notice Cookie Monster is still on his phone, texting. (Don’t worry, their disapproval sees him eating the device in the end.)

The idea, explains kids advocacy organization Common Sense, is to raise awareness around media balance and encourage families to make the most of their time together.

It comes at a time when now one-third of kids ages 0 to 8 “frequently” use mobile devices, the nonprofit explains. But taking a break from devices is shown to have positive benefits, ranging from better nutrition and focus at home to fewer problems at school, Common Sense says.

Plus, it notes, simply putting the phone down is not enough — it shouldn’t be at the table at all, as research has shown that even the presence of a phone on the table can hurt the quality of conversations.

While Common Sense puts out a lot of material for children and families like this, Sesame Workshop’s involvement on the new PSA is particularly interesting given the company’s recent connection with Apple.

A new Sesame Workshop-produced show set to air on Apple’s soon-to-launch streaming service will teach kids coding basics — an agenda Apple regularly pushes to get its programming language, Swift, into the hands of the next generation of coders. 

In the show, the same “Sesame Street” characters who today are telling kids to put down their phones will instead tout the joys of coding to the preschool set.

The juxtaposition of a programming-focused Apple kids’ show and the new PSA are a perfect example of how complicated the issues around kids on devices have become. On the one hand, parents want to encourage their children to pursue STEM subjects — which often requires kids to regularly use computers and other devices to practice new skills, like coding with MIT’s Scratch or building for Minecraft. But on the other hand, parents see that when kids are given devices, addiction soon follows.

The real question for parents may be, instead, whether kids should have devices at all — or whether they should take their cues from tech billionaires and Silicon Valley parents who are ripping devices from their own children’s hands like they’re the modern-day equivalent of sugary breakfast cereal.

Perhaps Sesame Workshop should have chosen a side on this issue, rather than teaming with the billion-dollar company that’s now trying to distance itself from fault with regard to the device addiction problem at the same time it runs PSAs about kids’ device addiction.

Or maybe it’s just as confused at the rest of us are over where to draw the line.

Starting today, the new “Sesame Street”-themed PSAs will be distributed across networks and platforms, including NBC, Fox, Xfinity, Comcast, Charter, Cox, National Geographic, NCM, PBS, Univision, Telemundo, HITN and Xfinity Latino.

Snapchat fully rolls out reengineered Android app, boosting usage

After a year of its user count shrinking or staying flat, Snapchat is finally growing again, and more growth is likely on the way. That’s because it’s finally completed the rollout of Project Mushroom aka a backend overhaul of its Android app that’s 25 percent smaller and 20 percent faster. Designed for India and other emerging markets where iPhones are too expensive, Snapchat saw an immediate 6 percent increase in the number of people on low-end devices sending Snaps within the first week of upgrading to the new Android app.

Snapchat revives growth in Q1 beat with 190M users as share price spikes

Snapchat grew from 186 million daily active users in Q4 2018 to 190 million in Q1 2019, adding 1 million in North America, 1 million in Europe, and 2 million in the Rest Of World where the Android app makes the biggest difference despite rolling out near the end of the quarter. It’s been a long wait, as Snap first announced the Android reengineering project in November 2017.

“As of the end of Q1, our new Android application is available to everyone” Snap CEO Evan Spiegel wrote in his prepared remarks for today’s estimate-beating earnings report. “While these early results are promising, improvements in performance and new user retention will take time to compound and meaningfully impact our top-line metrics. There are billions of Android devices in the world that now have access to an improved Snapchat experience, and we look forward to being able to grow our Snapchat community in new markets.”

Some of the growth stemmed from tweaks to Snapchat’s ruinous redesign including better personalized ranking of Stories and Discover content, as well as new premium video Shows. Now with the Android app humming, though, we might see significant growth in the Rest Of World region in Q2.

Unfortunately, since Snapchat uses bandwidth and storage-heavy video, more usage also means more Amazon AWS and Google Cloud expenditures. That’s partly why Snapchat is predicting a slight increase in adjusted EBITDA losses from $123 million in Q1 to between $125 million and $150 million in Q2.

We first highlighted Snap’s neglect of the international teen Android market when Instagram Stories launched in August 2016. Spiegel and Snap were too focused on cool American teens, squandering this market that was Snapped up by Facebook’s Instagram and WhatsApp. Now Snapchat will have a much harder time winning emerging markets since they’re not the first to bring Stories there. But if it can double-down on ephemeral messaging, premium video, and its augmented reality platform that are leagues ahead of Facebook’s offerings, it could finally creep towards that 200 million DAU milestone.

Tim Cook wants you to put down your iPhone

Tim Cook thinks people should get off their iPhones and decrease their engagement with apps. The Apple CEO, speaking at the TIME 100 Summit today, was discussing the addictive nature of our mobile devices and Apple’s role in the matter when he made these comments. He said the company hadn’t intended for people to be constantly using their iPhones, and noted he himself has silenced his push notifications in recent months.

“Apple never wanted to maximize user time. We’ve never been about that,” Cook explained.

It’s certainly an interesting claim, given that Apple designed a platform that allowed app developers to constantly ping their users with the most inane notifications — from getting a new follower on a social app to a sale in a shopping app to a new level added to a game and so much more.

The very idea behind the notification platform, opt-in as it may be, is that developers should actively — and in real-time — try to capture users’ attention and redirect them back to their apps.

This is not how such an alert mechanism had to be designed.

An app notification platform could have instead been crafted to allow app developers to notify users in batches, at designed intervals within users’ control. For example, users could have specified that every day at noon they’d like to check in on the latest from their apps.

Or, in building out the iOS App Store, Apple could have implemented a “news feed” of sorts — somewhere users could opt to check in on all the latest news from their installed apps in a dedicated channel.

Or perhaps Apple could have structured a notification platform that would have allowed users to pick between different classes of notifications. Urgent messages — like alerts about a security breach — could have been a top-level tier; while general information could have been sent as a different type of notification. Users could have selected which types of alerts they wanted, depending on how important the app was to them.

These are just a few of many possible iterations. A company like Apple could have easily come up with even more ideas.

But the fact of the matter is that Apple’s notification platform was built with the idea of increasing engagement in mind. It’s disingenuous to say it was not.

At the very least, Apple could admit that it was a different era back then, and didn’t realize the potential damage to our collective psyche that a continually buzzing iPhone would cause. It could point out how it’s now working to fix this problem by putting users back in control, and how it plans to do more in the future.

Instead, it created a situation where users had to turn to the only defense left to them: switching off push notifications entirely. Today, when users install new apps they often say “No” to push notifications. And with Apple’s new tools to control notifications, users are now actively triaging which apps can get in touch.

In fact, that’s what Tim Cook says he did, too.

“If you guys aren’t doing this — if you have an iPhone and you’re not doing it, I would encourage you to really do this —  monitor these [push notifications],” the CEO suggested to the audience.

“What it what has done for me personally is I’ve gone in and gutted the number of notifications,” Cook said. “Because I asked myself: do I really need to be getting thousands of notifications a day? It’s not something that is adding value to my life, or is making me a better person. And so I went in and chopped that.”

Yep. Even Apple’s CEO is done with all the spammy and noisy iPhone apps.

The comment, of course, was supposed to be a veiled reference to the addictive nature of some apps — social media apps in particular, and especially Facebook. Today, Apple throws barbs at Facebook any time it can, now that the company has fallen out of public favor due to its ongoing data privacy violations and constant scandals.

But a more truthful telling of the iPhone’s past would recall that Facebook’s app — and all its many notifications — was originally a big selling point for Apple’s mobile device.

When the App Store first launched in 2008, Facebook proudly sat in the top row in a featured position. It was heavily promoted to users because it was a prime example of the iPhone’s utility: here was this popular social network you could now get to right from your phone. Amazing! 

The fact that Facebook — and every other app — later leveraged the iOS push notification platform to better its own business without regard to how that would impact users, isn’t entirely app developers’ collective fault. The notification platform itself had left the door wide open for that sort of psychological abuse, simply due to its lack of user-configured, user-friendly controls.

 

A decade after the App Store launched, Apple finally started to dial back on the free-for-all on user attention.

It announced its suite of digital wellness tools at WWDC 2018, which included Screen Time (a dashboard for tracking and limiting usage); increased parental controls; and finally a way to silence the barrage of notifications, without having to dig around in iOS Settings.

Now Tim Cook wants to have us believe that Apple had never wanted to cause any of this addiction and distraction.

But isn’t it telling that the exec has had to silence his own iPhone using these new tools? Isn’t that something of an admission of culpability here?

“Every time you pick up your phone, it means you’re taking your eyes off whoever you’re dealing with are talking with, right?,” Cook continued. “And if you’re if you’re looking at your phone more than you’re looking at somebody else’s eyes, you’re doing the wrong thing,” he said.  “We want to educate people on what they’re doing. This thing will improve through time, just like everything else that we do. We’ll innovate there as we do in other areas.”

“But basically, we don’t want people using their phones all the time. This has never been an objective for us,” said Cook.

Except, of course, for those 10 years when it was.

Verizon Q1 beats analyst expectations with earnings per share of $1.22

Verizon just released its first quarter earnings report, with earnings per share that came in significantly ahead of analyst expectations, while revenue was right in line with predictions.

The company reported EPS of $1.22 per share (or $1.20 when adjusted to exclude a 2 cent benefit due to a pension re-measurement triggered by its recent voluntary redundancy program) and revenue of $32.1 billion, which was up 1.1 percent year-over-year. Analysts had predicted EPS of $1.17 and revenue of $32.15 billion.

Verizon also saw 61,000 net additions to its postpaid retail wireless business, including 174,000 net additions on the postpaid smartphone side.

The Verizon Media division (which owns TechCrunch) reported revenue of $1.8 billion, down 7.2 percent year-over-year. The company blames this decline on falling desktop ad revenue.

The report comes as Verizon begins its 5G rollout in  Chicago and Minneapolis, with the company saying that the 5G network buildout was part of its $4.3 billion in capital expenditures.

“2019 is shaping up to be an exciting year for Verizon,” said chairman and CEO Hans Vestberg in a statement. “We are leading the world in the development of new technologies with the launch of our 5G Ultra Wideband network. Our ambition remains unchanged to provide the most advanced next-generation networks in the world.”

As of 8am Eastern, Verizon shares are up 0.72 percent in pre-market trading.

Verizon reports mixed results for Q4 2018

Vine reboot Byte begins beta testing

Twitter shut down Dom Hoffman’s app Vine, giving away the short-form video goldmine to China’s TikTok. Now a year and half since Hoffman announced he’d reimagine the app as V2 then scrapped that name, his follow-up to Vine called Byte has finally sent out the first 100 invites to its closed beta. Byte will let users record or upload short, looped vertical videos to what’s currently a reverse-chronological feed.

the byte beta we’ve been running with friends and family *feels* exactly like the vine friends and family beta, down to the weird but appealing randomness of the videos. that’ll change as we expand, but it’s a pretty good sign pic.twitter.com/rBbQrNtTJ7

— dom hofmann (@dhof) April 22, 2019

It will be a long uphill climb for Byte given TikTok’s massive popularity. But if it differentiates by focusing less on lip syncing and teen non-sense so it’s less alienating to an older audience, there might be room for a homegrown competitor in short-form video entertainment.

Hoffman tells TechCrunch that he’s emboldened by the off-the-cuff nature of the beta community, which he believes proves the app is compelling even before lots of creative and funny video makers join. He says his top priority is doing right by creators so they’ll be lined up to give Byte a shot when it officially launches even if they could get more views elsewhere.

For now, Hoffman plans to keep running beta tests, adding and subtracting features for a trial by fire to see what works and what’s unnecessary. The current version is just camera recordings with no uploads, and just a feed with Likes and comments but no account following. Upcoming iterations from his seven-person team will test video uploads and profiles.

One reassuring point is that Hoffman is well aware that TikTok’s epic rise has changed the landscape. He admits that Byte can’t win with the exact same playbook Vine did when it faced an open field, and it must bring something unique. Hoffman tells me he’s a big fan of TikTok, and sees it as one evolutionary step past Vine, but not in the same direction as his new app

Does the world need Vine back if TikTok already has over 500 million active users? We’ll soon find out of Hoffman can take a Byte of that market.

It’s time to pay serious attention to TikTok

Why it’s so hard to know who owns Huawei

It’s one of the greatest technology “startup” success stories of the personal computer and smartphone eras. Yet, despite selling 59 million smartphones and netting $27 billion in revenue last quarter in its first-ever public earnings report this morning, a strange and tantalizing question shrouds the world’s number two handset manufacturer behind Samsung.

Who owns Huawei?

To hear the company tell it, it’s 100% employee-owned. In a statement circulated last week, it said that “Huawei is a private company wholly owned by its employees. No government agency or outside organization holds shares in Huawei or has any control over Huawei.”

That’s a simple statement, but oh is it so much more complicated.

As with all things related to Huawei, which outside of its 5G archrival Qualcomm is probably the tech company most entrenched in geopolitics today, the story is never as simple as it appears at first glance.

Daily Crunch: Samsung delays the Galaxy Fold

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Samsung reportedly pushes back Galaxy Fold release

Four days out from the Galaxy Fold’s official release date, Samsung is pushing things back a bit, according to a report from The Wall Street Journal. There’s no firm time frame for the launch, though the phone is still expected “in the coming weeks.”

TechCrunch’s reviewer Brian Heater says he hasn’t experienced any issues with his device, but a number of others reported malfunctioning displays.

2. Tencent’s latest investment is an app that teaches grannies in China to dance

Called Tangdou, or “sugar beans” in Chinese, the app announced that it has raised a Series C funding round led by Tencent.

3. SiriusXM’s new streaming-only ‘Essential’ plan targets smart speaker owners

The company has launched a new plan called SiriusXM Essential, targeting those who listen in-home and on mobile devices. The streaming-only plan is also more affordable — $8 per month, versus the $15.99 per month (and up) plans for SiriusXM’s satellite radio service for cars.

4. Confirmed: Pax Labs raises $420M at a valuation of $1.7B

That’s right, $420 million for a vape maker. CEO Bharat Vasan said, “This financing round allows us to invest in new products and new markets, including international growth in markets like Canada and exploring opportunities in hemp-based CBD extracts.”

5. Sony launches a taxi-hailing app to rival Uber in Tokyo

The service is a joint venture between Sony, its payment services subsidiary and five licensed taxi companies. Because ride-hailing with civilian cars is illegal in Japan, the service will focus on connecting licensed taxis with passengers.

6. The Exit: an AI startup’s McPivot

An in-depth interview with investor Adam Fisher about the recent McDonald’s acquisition of Dynamic Yield. (Extra Crunch membership required.)

7. This week’s TechCrunch podcasts

This week’s episode of Equity addresses the aforementioned cannabis vaping round, followed up by an Equity Shot about the Fastly S-1. Meanwhile, on Original Content we reviewed Donald Glover’s “Guava Island” and discussed the new season of “Game of Thrones.”

Samsung confirms Galaxy Fold delay, shares ‘initial findings’ on faulty units

Samsung has just confirmed that it will delay the release of the Galaxy Fold. Confirming this morning’s report, the company sent TechCrunch a statement noting that the foldable will not make its previously announced Friday ship date.

Once again, no details on availability are forthcoming — which is honestly probably for the best, as the company assesses the situation. The news follows reports of malfunctioning displays from multiple reviewers. They were in the minority — ours is still working just fine — but three or four in such a small sample size is enough to raise concern.

The company says it will “announce the release date in the coming weeks.”

Samsung reportedly pushes back Galaxy Fold release

The statement is understandably still a bit defensive, but this time out, Samsung actually has “initial findings” to share from those faulty units. According to the company,

Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

It’s bad news for the device that’s being positioned as the future of both Samsung and the mobile space in general, but the company’s been through worse PR and come out largely unscathed. The Galaxy Note 7 ultimately did little to damage Samsung’s bottomline, thanks to a booming component business. And that product was already shipping — resulting in two separate recalls.

At least here the company was able to delay the device before it started shipping. It’s hard to say precisely how widespread these issues are — and preproduction units are notorious for having issues. But the statement does appear to a cautious admission that there’s more going on here than just reviewers accidentally peeling back the protective layer.

 

Down To Shop is a tongue-in-cheek mobile shopping network

Cyrus Summerlin and Max Hellerstein, who previously created the Push for Pizza app (which allowed users to order a pizza with the push of a button), are officially launching their new startup today, Down to Shop.

The app bills itself as both a modern reinvention of QVC and “the funnest way to shop.” It allows users to watch funny videos featuring products that can be purchased directly from the app.

In an email, Hellerstein said the pair created Down to Shop out of dissatisfaction with existing advertising and e-commerce. Summerlin described it as “a hypermedia commerce platform.”

“We’ve created a self aware, fun and entertaining, interactive environment that gets customers to engage with brands like never before — because they want to,” Summerlin said. “What a concept!”

To do this, Down to Shop says it has recruited a creative team of Upright Citizens Brigade alums and Instagram influencers to star in its shows, which are written, filmed and edited in the startup’s Los Angeles studios. (Walid Mohammad oversees the creative side.) The content is built around four-week seasons, with daily episodes across five shows each season.

You can actually download the iOS app now, then swipe through different videos and games. Judging from the videos available at launch, the app is holding true to its promise of “content first, advertising second,” with laidback, tongue-in-cheek shows that also happen to feature promoted products.

By playing games and watching videos, you also earn Clout, the in-app currency that be used to make purchases. As for the products available to purchase, the company says it’s already working with more than 60 brands, including Sustain Condoms, Dirty Lemon (water) and Pretty Litter (cat litter).

Down to Shop’s investors include Greycroft, Lerer Hippeau and Firstmark. The startup isn’t disclosing the size of its funding, but according a regulatory filing, it raised $5.9 million last fall.

Push For Pizza Is Yo For Food Delivery

 

Samsung reportedly pushes back Galaxy Fold release

Can’t say we didn’t see this coming. Four days out from the Galaxy Fold’s official release date, Samsung is pushing things back a bit, according to a report from The Wall Street Journal that cites “people familiar with the matter.”

There’s no firm timeframe for the launch, though the phone is still expected “in the coming weeks,” at some point in May. We’ve reached out to Samsung for comment and will update accordingly. When a number a reviewers reported malfunctioning displays among an extremely small sample size, that no doubt gave the company pause.

I’ve not experienced any issues with my own device yet, but this sort of thing can’t be ignored. Samsung’s initial response seemed aimed at mitigating pushback, writing, “A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.”

Samsung Galaxy Fold launch events in Hong Kong and Shanghai have been postponed. They were originally scheduled for this Tuesday and Wednesday, respectively.

— Richard Lai (@richardlai) April 21, 2019

It also went on to note that the problems may have stemmed from users attempting to peel back a “protective layer.” Things took a turn to the more cautious over the weekend, however, when it was reported that the phone’s launch events in parts of Asia would be delayed (we reached out about that, as well, but haven’t heard back). Since then, a larger delay has seemed all but inevitable.

Notes from the Samsung Galaxy Fold: day four

Apologies for skipping day three. This kept me extremely busy yesterday. Though the Galaxy Fold remained a constant companion.

Before you ask (or after you ask on Twitter without having read beyond the headline), no it’s hasn’t broken yet. It’s actually been fairly robust, all things considered. But here’s the official line from Samsung on that,

A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.

Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.

I’ll repeat what I said the other day: breakages and lemons have been known to happen with preproduction units. I’ve had it happen with device in a number of occasions in my many years of doing this. That said, between the amount of time it took Samsung to let us reviewers actually engage with the device and the percentage of problems we’ve seen from the limited sample size, the results so far are a bit of a cause for a concern.

The issue with the second bit  is that protective layer looks A LOT like the temporary covers the company’s phones ship with, which is an issue. I get why some folks attempted to peel it off. That’s a problem.

At this point into my life with the phone, I’m still impressed by the feat of engineering went into this technology, but in a lot of ways, it does still feel like a very first generation product. It’s big, it’s expensive and software needs tweaks to create a seamless (so to speak) experience between screens.

That said, there’s enough legacy good stuff that Samsung has built into the phone to make it otherwise a solid experience. If you do end up biting the bullet and buying a Fold, you’ve find many aspects of it to be a solid workhorse and good device, in spite of some of the idiosyncrasies here (assuming, you know, the screen works fine).

It’s a very interesting and very impressive device, and it does feel like a sign post of the future. But it’s also a sometimes awkward reminder that we’re not quite living in the future just yet.

Day One

Day Two