Everything Apple

Thursday 5 December 2013

“Fatal” App Store error preventing purchases on iOS and Mac

FATAL Unable to process your request. Please try again


Last night, I tweeted a picture of an error message I received while trying to download an app from the App Store. The error was: FATAL::Unable to process your request. Please try again.


I had never encountered that error message until then, and I chalked it up to the random iOS 7 problem. After rebooting my phone and logging out of my Apple ID account via Settings > iTunes & App Store, I was met with the same exact error message. Even when trying on another device the error message persisted. I decided to go to bed, hoping that everything would be okay in the morning.


Well, I just tried to download an app again, and was met with the same exact error message. I thought to myself, “Okay, perhaps this is an iOS 7 issue since I had only tried it on iOS 7 enabled devices up to that point.” Nope. After trying it on my iPod touch, which is still running iOS 6, I was met with the exact same FATAL error message. In fact, I was met with the same error on my Mac when attempting to download from the Mac App Store. So what gives? Apple’s System Status page is showing everything is okay, but that’s obviously not the case…(...)

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"“Fatal” App Store error preventing purchases on iOS and Mac" is an article by iDownloadBlog.com.

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